Overview
You can change the email address you use to log in to Daffy from your Account Info settings.
Before you start, make sure you have:
Access to your current email inbox
Access to your new email inbox
If you no longer have access to your current email, contact Daffy at support@daffy.org.
Change Login Email
Step 1: Start the change
Go to Account Info on your member dashboard and click Change Email.
Enter your new address in the New email and Confirm new email fields.
Click Change Email.
Step 2: Confirm the change from both inboxes
Daffy sends a different email to each address at the same time. You can confirm them in either order.
Inbox | Email title | Button in the email |
Current email | Confirm your Daffy email change request | Approve Change |
New email | Confirm your new Daffy email | Confirm Email |
For each email:
Open the email and click its button.
A page opens in your browser. Click Confirm Email Change.
🛑 Your email change does not apply until both addresses are confirmed.
Step 3: Log in with your new email
Once both addresses are confirmed, you will receive an email titled "Your Daffy email has been changed." The next time you log in, use your new email address and your existing password.
Frequently Asked Questions
What if my confirmation link expired?
Daffy’s email confirmation links expire 1 hour after you request the change. If a link has expired, go back to Account Info and request the change again. Daffy sends new confirmation emails to both addresses.
What if I don’t see one of the confirmation emails?
Check your spam, junk, and promotions folders, and search your inbox for “Daffy.”
If you use Apple’s Hide My Email (Private Relay):
Both confirmation emails may land in the same personal inbox, and one may be filtered as spam. Look for both emails, "Confirm your Daffy email change request" and "Confirm your new Daffy email," and complete both confirmations.
What if I can’t access the email currently on my Daffy account?
Changing your Daffy login email requires a confirmation from your current email address. If you’ve lost access to that address (for example, an old work email), contact Daffy support at support@daffy.org.
Why can’t I log in after changing my Daffy email?
Your browser or password manager may still be autofilling your old email. Update your Daffy login in any password managers you use, and clear saved login info or cookies for Daffy on your device. If you’ve done this and still can’t log in, contact Daffy at support@daffy.org.
Change Login Method
To update your login method, please create a ticket in the Help Center by clicking the chat bubble on the bottom right of this page.
