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How do I check the status of my donation?

Written by Support
Updated this week

📬 Delivery

Daffy sends donations via US Mail and electronic disbursement.

⏱️ Timing

Donations sent by US Mail typically take about a week to review, approve, and send. Exact delivery time varies based on the charity's location and local USPS office. All donations are mailed from California.

Donations sent via electronic disbursement typically settle within 1 to 2 business days. Once settled, the funds are available to transfer from the charity's Chariot Deposit Account to their external bank account.

✅ Status Check

You can view the status of all your donations at any time in the "Donations" section of your Daffy app or member dashboard.

Scheduled

The donation was started or scheduled

Reviewed

The donation is being reviewed by Daffy

Approved

The donation was approved by Daffy and will start processing

Sent

The donation was mailed to the charity's mailing address or sent electronically via Chariot

Received

The donation was deposited by the charity or received in their Chariot Deposit Account

✍️ Reissue Request

If your donation was mailed but the charity hasn't received it, you can request it be reissued. Create a ticket by clicking on the chat bubble at the bottom right of this page.

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